We rented a bike from this place. Big mistake. The owner is himself genuine and helpful person. But it's the owner's wife/partner that has no idea about how to talk with customers. There was a barely noticeable scratch on the bike and she charged us for the entire part (700 baht). We tried to reason with her but she was borderline abusive and kept saying let's go to the police station. Since our ferry to Koh Samui was leaving in 10 minutes, we had no choice but to be conned. Otherwise, we would have definitely talked with the tourist police. PLEASE AVOID renting bikes from this place. This was our only bad experience in the otherwise beautiful and tourist friendly island.