Nothing went according to plan. I felt deceived and mistreated from beginning to end. Their incompetence cost me time, money, and peace of mind. I still can't believe a business can operate like this in 2025. They should be investigated for fraud.
This company exemplifies everything wrong with customer service today. They lie to your face, do half the work, and then vanish when things go wrong. Their manager actually laughed at me when I asked for a refund. Completely unethical and irresponsible.
I’m still shocked at how bad this experience was. No communication, no transparency, no professionalism. They promised top-tier service and delivered bottom-of-the-barrel results. I spent thousands on a service that caused more damage than it fixed. Never again.
The technician was late, rude, and barely acknowledged me. He clearly had no idea what he was doing. After bumbling around for hours, he said the job was done—but it wasn’t. Things stopped working within 24 hours. The company ghosted me when I asked for a return visit. This is not a company you want to trust. They're lazy, greedy, and careless.
Everything about this company screams amateur hour. They don’t care about your time, your property, or their own reputation. It took them five visits to do what should have taken one, and each visit brought new problems. Missed appointments, untrained staff, shady billing practices, and an unapologetic attitude. This was a full-on nightmare.
Calling this a legitimate business is an insult to actual professionals. They don’t respond to emails. Their phone is never answered. When I finally got through, they acted like I was bothering them. They canceled on me twice last minute and when they finally showed up, they didn’t bring the proper equipment. They left halfway through the job and never returned. Absolute garbage.
Not only did they do a terrible job, but they put my family at risk with their carelessness. They failed to follow basic safety protocols, ignored visible damage, and rushed through the job like they couldn’t wait to leave. I later found out from a certified inspector that their work didn’t meet any professional standards. DO NOT hire these people—they're a lawsuit waiting to happen.
They quoted a price over the phone and then nearly quadrupled it once the work started. Every question I asked was answered vaguely, and I felt intimidated into agreeing just to get the job done. They were rough with my property, left garbage behind, and even tracked dirt all through my home. Their customer service is laughably bad—rude, slow, and dismissive. This is the worst business interaction I’ve had in my entire life.
This company is nothing short of disgraceful. They overpromise, underdeliver, and then disappear when issues arise. I was promised a 2-day job with professional oversight. Instead, I got sloppy laborers who barely spoke, broke things they weren’t supposed to touch, and then walked off the job halfway through. The manager dodged all my calls and refused a refund. I had to hire another company to clean up their mess. I honestly don’t know how they have any customers left. They lie, they cheat, and they have zero respect for the customer.
From the first call, I should have known this company was a mess. The representative barely spoke English, was dismissive, and rushed me off the phone without answering a single question. They scheduled me for a morning appointment—no one showed up. I waited all day, called five times, and got no answer. The technician finally showed up 9 HOURS LATE, unprepared and unprofessional. He looked confused, made a mess of everything, and left with things worse than before. They then had the nerve to send me an invoice for TRIPLE the quoted price. When I called to dispute it, I was told “that’s how it works.” It’s not just bad service—it’s unethical. Avoid this circus at all costs.
I felt completely disrespected and unsafe. The technician was loud, aggressive, and visibly angry. I asked him to leave, and he slammed the door on the way out. I called the office to report him, and they said, “He’s usually fine.” What does that mean? It was terrifying, and I’ll never invite anyone from that company into my home again.
Highly unprofessional and borderline dangerous. The technician installed equipment incorrectly, which caused sparks and a burning smell within hours. I had to call the fire department just to be safe. I called the company, and they didn’t even offer to inspect it unless I booked (and paid for) another appointment. Disgusting. What if I had kids or pets near the fire hazard?
Extremely poor workmanship and attitude. They showed up late, took forever to do a basic job, and then acted annoyed when I asked for clarification on the charges. The technician rolled his eyes and told me to “call the office if I had a problem.” I paid and later realized they installed the part incorrectly. When I asked them to come fix it, they said I’d need to pay for a new appointment. Total scam.
Disgusting service. Not only did they show up late, but the technician also had no respect for my home. He walked in with muddy boots, touched everything with dirty hands, and left a mess behind when the job was “done.” To make matters worse, the problem wasn’t even fixed. I called to have someone come back, and they wanted to charge me again. This company doesn’t care about customers, quality, or cleanliness. Avoid them at all costs.
, must visit , good prices It a cosy please , small and quiet
Such a cool shop, 100% recommend!!!!!
Cherry runts was my favorite strain the shop has a nice smoke lounge
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